felkins, p. k., chakiris, b., & chakiris, k. n. (1993). Change management: A model for effective organizational performance. quality resources.
Chicago-viite (17. p.)felkins, patricia k., b.j chakiris, ja kenneth n. chakiris. Change Management: A Model for Effective Organizational Performance. New York: quality resources, 1993.
MLA-viite (9. p.)felkins, patricia k., et al. Change Management: A Model for Effective Organizational Performance. quality resources, 1993.