Lua APA (7ú heag.)

Arora, K. C. (2007). Total Quality Management ISO9000, 2000, ISO 14000, 2004, Ts 1449, Six Sigma, TQM, Quality Assyrance System, Concurrent Engg. etc (3 rd. ed.). S. K. Kataria & Sons.

Lua i Stíl Chicago (17ú heag.)

Arora, K. C. Total Quality Management ISO9000, 2000, ISO 14000, 2004, Ts 1449, Six Sigma, TQM, Quality Assyrance System, Concurrent Engg. Etc. 3 rd. ed. New Delhi: S. K. Kataria & Sons, 2007.

Lua MLA (9ú heag.)

Arora, K. C. Total Quality Management ISO9000, 2000, ISO 14000, 2004, Ts 1449, Six Sigma, TQM, Quality Assyrance System, Concurrent Engg. Etc. 3 rd. ed. S. K. Kataria & Sons, 2007.

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