Arora, K. C. (2007). Total Quality Management ISO9000, 2000, ISO 14000, 2004, Ts 1449, Six Sigma, TQM, Quality Assyrance System, Concurrent Engg. etc (3 rd. ed.). S. K. Kataria & Sons.
Citazione stile Chigago Style (17a edizione)Arora, K. C. Total Quality Management ISO9000, 2000, ISO 14000, 2004, Ts 1449, Six Sigma, TQM, Quality Assyrance System, Concurrent Engg. Etc. 3 rd. ed. New Delhi: S. K. Kataria & Sons, 2007.
Citatione MLA (9a ed.)Arora, K. C. Total Quality Management ISO9000, 2000, ISO 14000, 2004, Ts 1449, Six Sigma, TQM, Quality Assyrance System, Concurrent Engg. Etc. 3 rd. ed. S. K. Kataria & Sons, 2007.
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