(1985). Service America: Doing Business in the New Economy. Dow Jones-Irwin.
Tohutoru Kātū Chicago (17th ed.)Service America: Doing Business in the New Economy. united states of america: Dow Jones-Irwin, 1985.
Tohutoro MLA (9th ed.)Service America: Doing Business in the New Economy. Dow Jones-Irwin, 1985.
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