Managing the customer experience : turning customers into advocates /
I tiakina i:
| Kaituhi matua: | |
|---|---|
| Ētahi atu kaituhi: | |
| Hōputu: | Pukapuka |
| Reo: | Ingarihi |
| I whakaputaina: |
London : Boston, MA.
Financial Times Prentice Hall ; Pearson Custom Publishing,
2002.
|
| Ngā marau: | |
| Ngā Tūtohu: |
Tāpirihia he Tūtohu
Kāore He Tūtohu, Me noho koe te mea tuatahi ki te tūtohu i tēnei pūkete!
|
| Whakaahuatanga ōkiko: | xvi, 254 p. : ill. ; 24 cm. |
|---|---|
| Rārangi puna kōrero: | Includes bibliographical references and index. |
| ISBN: | 0273661957 9780273661955 |