World Bank. (2004). World development report 2004: Making services work for poor people. World Bank.
Chicago-Zitierstil (17. Ausg.)World Bank. World Development Report 2004: Making Services Work for Poor People. Washington, DC: World Bank, 2004.
MLA-Zitierstil (9. Ausg.)World Bank. World Development Report 2004: Making Services Work for Poor People. World Bank, 2004.