World Bank. (2004). World development report 2004: Making services work for poor people. World Bank.
Čikaški stil citiranja (17. izdanje)World Bank. World Development Report 2004: Making Services Work for Poor People. Washington, DC: World Bank, 2004.
MLA način citiranja (9. izdanje)World Bank. World Development Report 2004: Making Services Work for Poor People. World Bank, 2004.
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