Kotler, P. (2003). A Framework for Marketing management (2nd ed.). Prentice Hall.
Cita Chicago (17th ed.)Kotler, Philip. A Framework for Marketing Management. 2nd ed. Upper Saddle River, N.J.: Prentice Hall, 2003.
Cita MLA (9th ed.)Kotler, Philip. A Framework for Marketing Management. 2nd ed. Prentice Hall, 2003.
Atenció: Aquestes cites poden no estar 100% correctes.