Citazione Stile APA (7a Edizione)

Rao, A., .Carr, L. P., & Dambolena, I. (1996). Total quality management: A cross functional perspective. Wiley.

Citazione stile Chigago Style (17a edizione)

Rao, Ashok, Lawrence P. .Carr, e Ismael Dambolena. Total Quality Management: A Cross Functional Perspective. New York: Wiley, 1996.

Citatione MLA (9a ed.)

Rao, Ashok, et al. Total Quality Management: A Cross Functional Perspective. Wiley, 1996.