Παραπομπή σε μορφή APA (7η εκδ.)

Amin, S., Das, J., & Goldstein, M. P. (2008). Are you being served?: New tools for measuring service delivery. The World Bank.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Amin, Samia, Jishnu Das, και Markus P. Goldstein. Are You Being Served?: New Tools for Measuring Service Delivery. Washington, DC: The World Bank, 2008.

Παραπομπή σε μορφή MLA (9th εκδ.)

Amin, Samia, et al. Are You Being Served?: New Tools for Measuring Service Delivery. The World Bank, 2008.