Malhotra, N. K. (1996). Marketing research: An applied orientation (2nd ed.). Prentice Hall.
Cita Chicago (17th ed.)Malhotra, Naresh K. Marketing Research: An Applied Orientation. 2nd ed. Upper Saddle River, N.J.: Prentice Hall, 1996.
Cita MLA (9th ed.)Malhotra, Naresh K. Marketing Research: An Applied Orientation. 2nd ed. Prentice Hall, 1996.