Hass, L., Mazzei, L., & O'Leary, D. (2007). Setting standards for communication and governance: The example of infrastructure projects. World Bank.
Citação do estilo Chicago (17ª ed.)Hass, Larry, Leonardo Mazzei, e Donal O'Leary. Setting Standards for Communication and Governance: The Example of Infrastructure Projects. Washington, D.C.: World Bank, 2007.
Citação MLA (9ª ed.)Hass, Larry, et al. Setting Standards for Communication and Governance: The Example of Infrastructure Projects. World Bank, 2007.