Zairi, M. (1999). Best practice: Process innovation management. Butterworth-Heinemann.
Chicagoスタイル(17版)引用形式Zairi, Mohamed. Best Practice: Process Innovation Management. Oxford ; Boston: Butterworth-Heinemann, 1999.
MLA(9版)引用形式Zairi, Mohamed. Best Practice: Process Innovation Management. Butterworth-Heinemann, 1999.
警告: この引用は必ずしも正確ではありません.