Zairi, M. (1999). Best practice: Process innovation management. Butterworth-Heinemann.
Чикаго-гийн эшлэл (17 дахь хэвлэлт)Zairi, Mohamed. Best Practice: Process Innovation Management. Oxford ; Boston: Butterworth-Heinemann, 1999.
MLA -ийн эшлэл (9 дэх хэвлэлт)Zairi, Mohamed. Best Practice: Process Innovation Management. Butterworth-Heinemann, 1999.