Danovan, J. J. (1994). Business Re-engineering with information technology: Sustaining your business advantage : an implementation guide. P T R Prentice Hall Inc..
Citação norma ChicagoDanovan, John J. Business Re-engineering with Information Technology: Sustaining Your Business Advantage : An Implementation Guide. New Jersey: P T R Prentice Hall Inc., 1994.
Citação norma MLADanovan, John J. Business Re-engineering with Information Technology: Sustaining Your Business Advantage : An Implementation Guide. P T R Prentice Hall Inc., 1994.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.