Sheth, J. N., Mittal, B., & Newman, B. I. (1999). Customer behavior: Consumer behavior & beyond. Dryden Press.
শিকাগো স্টাইল (17 তম সংস্করণ) উদ্ধৃতিSheth, Jagdish N., Banwari Mittal, এবং Bruce I. Newman. Customer Behavior: Consumer Behavior & Beyond. Fort Worth, TX: Dryden Press, 1999.
M.L.A (9 ম সংস্করণ) উদ্ধৃতিSheth, Jagdish N., et al. Customer Behavior: Consumer Behavior & Beyond. Dryden Press, 1999.